SHIPPING RATES
United States Shipping Charges
We are located at 1281 Sheridan Ave. Cody, WY 82414, USA. We use UPS or US Postal Service to deliver your package based on your location.
Please check each product you purchase to check the shipping processing time. Some products do not reside in our Pennsylvania warehouse and have a longer processing time before shipment. The item on your order with the longest processing time will determine the number of days before your package leaves our warehouse. A tracking number is sent at the time of shipment so you will know when to expect your package.
Heavy and oversize item(s) may have an additional shipping charge shown on the product page.
Alaska and Hawaii may incur additional charges to be paid once your package is packed and weighed.
We reserve the right to limit the amount of free shipping orders each customer receives.
Once orders are processed to our shipping department they cannot be cancelled.
We can use your FedEx or UPS number if you call customer service. However, using your number requires a handling fee plus a per box fee.
We offer two shipping methods at the time of checkout:
Standard Ground (Lower 48 States typically takes 6-10 business days transit time.
This does not include the processing time of the items to reach our shipping warehouse.
Premium Ground (Lower 48 States) typically takes 3-5 business days transit time.
The premium shipping surcharge, if chosen, does not speed up processing time in our warehouse. The surcharge only speeds up package time in transit to your home by UPS or USPS Priority mail. Certain items on our website have extended processing time due to supply chain arrangements. The item with the longest ship delay will usually determine when your order will ship in full. Processing Times are found on the product pages as you add your items to your cart
Canadian Shipping Charges
After your package leaves our building, eastern Canada arrives in 4-6 days while western Canada is 6-8 Days.
No Hassle with Duties and Taxes at Your Door! We pre-clear all Canada packages through customs by collecting the duties and taxes from you as part of checking out on our website.
Shipping charges subject to 5% GST, ALL Clothing items are subject to 24% tax (5% GST, 19% Duties) and non clothing items are subject to 13%-19% tax (5% GST and 8% to 14% Duties) depending on product Country of Origin and Harmonization Codes.
We are registered with Canada as a Non-Resident Importer, (NRI) and therefore we pre-collect these taxes which covers GST, Canada import duties and brokerage.
We take the worry out of importing your goods into Canada. We take care of all of the paperwork and pay all the taxes and brokerage fees so you never are asked for more money. The amount you pay to us is the only amount you will ever pay.
Goods are delivered as prepaid. No surprises when you receive your package, no duties, brokerage or taxes to be paid at your door, saving you time and money.
No cash on delivery (C.O.D.) or power of attorney (POA) to worry the buyer – easily get our goods into Canada.
Quicker shipment of goods as our pre-cleared FedEx shipments do not have to wait for the release from customs.
You get online tracking and 100% traceability with UPS.
No worry about lost packages as tracking is available right to your door with the tracking number we provide.
International Shipping
We ship worldwide. Saddles are heavy, oversized items, so shipping outside the United States and Canada is quoted for each order rather than charged at a flat rate — the cost depends on the destination country and on the weight and size of the items you order.
To order from outside the US and Canada: contact us before placing your order with your full delivery address and the items you want. We will confirm the shipping cost and any import charges that apply in your country, and arrange payment.
Phone: +1 307-271-0996
Email: headoffice@horsesaddledeals.com
Orders to Canada are handled differently and are pre-cleared through customs before delivery — see Canadian Shipping Charges above.